Astro-Med is now AstroNova

Online Privacy Policy Statement

QuickLabel Systems


Your right to privacy is important to us at QuickLabel Systems, an AstroNova Division. We recognize your need for reasonable control of the personally identifiable information that you share with us. Personally identifiable information is any information that is associated with your name. AstroNova uses this information to better understand your needs and provide you with better service. The guidelines we use to protect the information you provide during a visit to one of our web sites is below.

This policy is valid at the time you are visiting our web site. If our information practices change in the future, we will use only data collected from the time of the policy change forward for these new purposes, or we will contact you before we use your data for these new purposes and offer you the ability to opt out of these new uses.,,,, and and associated e-commerce sites are websites owned and operated by AstroNova.
If you have any questions, or would like to contact us, please send an email to: .or call us at 877-757-7978 (USA and Canada) or +401-828-4000 outside of the USA and Canada. 

The postal address of our headquarters is:

QuickLabel Systems
An AstroNova Division
600 East Greenwich Ave.
West Warwick, RI 02893 USA


When you make a purchase from our web store, we collect your we collect your name, company name, contact information, profile and preference information, credit card information, and information about your current purchase. We store information about your purchase in your purchase history.

Credit card numbers are only used for processing payment and are not used for other purposes. If you do not feel comfortable giving us your payment information online, please use your browser to print the contents of your shopping cart and fax your order to us. You can also contact us to place your order via e-mail at, or via telephone at 877-757-7978 or fax at 401-822-2430.

The QuickLabel Systems e-commerce store is registered with an identification authority that enables your browser to confirm that you are communicating with the authentic QuickLabel Systems store. We also secure this site with Secure Sockets Layer (SSL) technology. SSL technology allows us to encrypt all sensitive information transferred between you and our site and render it unreadable to anyone trying to intercept the information.

Web Site Inquiries

When you inquire on our web site, we collect the information you enter in our contact form. This may include your name, company name, e-mail address, postal address, other contact information, product interest, and comments.

This information is used by us and/or our agents to enhance your interaction with our web site, to deliver your purchases, and to contact you again about other services and products we offer. We never share your information with a third party who will use your information to contact you for any reason.

Postal Addresses and Telephone Numbers

If you give us your postal address, we will send you periodic mailings with information on QuickLabel Systems products or services.

If you supply us with your telephone number, you may receive telephone contact from us with information regarding orders you have placed, technical support on products that you own, or promotional offers for our products and services.

If you do not wish to receive promotional marketing mailings or telephone calls from QuickLabel Systems in the future, please let us know by filling out our Contact form at and typing the words “Opt Out” in the Comments section. Please note that we require your contact name, company name, postal address, and telephone number in order to add you to our “Opt-Out” Do Not Contact List.

If you are an existing customer of QuickLabel Systems, please note that you will continue to receive messages pertaining to your product warranty even after you Opt Out of receiving marketing mailings and telephone calls.

E-mail Addresses

We collect the e-mail addresses of those who communicate with us by e-mail and those who communicate with us by completing inquiry forms on our web site which include their e-mail addresses. We use these e-mail addresses to contact existing customers and potential customers. We do not share these e-mail addresses with third parties for any purpose.

If you do not wish to receive marketing e-mails from QuickLabel Systems in the future, you can choose to Opt Out. Please let us know that you want to opt out by filling out our Contact form at and typing the words “Opt Out” in the Comments section. Please note that we require your contact name, company name, and e-mail address in order to add you to our “Opt-Out” Do Not Contact List.


We place cookies on the hard drives of all visitors to our website in order to collect aggregate information on the number of visitors to our site and the pages viewed.

For users who register on our web store, we place unique identifier cookies on the hard drives of individuals who register with our web site for the purpose of storing your visit, order history and user-selected preferences.

For web site visitors who do not make purchases or do not otherwise identify themselves, our web site server will gather your IP address but does not have access to personally identifiable information about you. In addition, please know that our server does not know your e-mail address unless you volunteer it.  

Clickstream Data

We collect clickstream data and HTTP protocol elements through access logs. The information we collect gathers anonymous data unless an individual identifies themselves by voluntarily registering on our website via an inquiry form such as our “Contact Us” form.

We use anonymous data for website and system administration purposes including: research and development, user analysis, and business decision-making. We use data that identifies specific individuals for the additional purpose of marketing communications in compliance with the CAN-SPAM Act of 2003.


Upon your request, we will provide you with a description of all personally identifying information that we have about you. Please contact us by email at with subject line “Privacy Policy” to request this information.


We use industry-standard encryption technologies when transferring and receiving payment data on our web store. We also have security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from or about you.


If you have a question or comment about QuickLabel Systems’ privacy policy, please contact: QuickLabel Systems Marketing Department, Attn: Privacy Policy, 600 East Greenwich Ave., West Warwick, RI 02893;; or 401-822-2430 (fax).

Last revised September 13, 2010